Rocabella Santorini Resort & Spa, suspended between the far-reaching seas and glorious skies of the Aegean, is a Santorini hotel that coaxes and entices its guests into a world of relaxation and contemplation. Promising to soothe, pamper and relax, its Imerovigli location, flooded with the cinemascope, awe – inspiring natural magnificence of the Santorini sunsets, provides a sanctuary for those seeking exclusivity and serenity.

Rocabella Santorini Resort operates all year but please note that during the winter period our small boutique, pool bar, gourmet restaurant, outdoor Jacuzzi tubs, spa facilities and swimming pools will not be available.

• 24-hour Reception /front desk

Policies

Cancellation

1. Policy Overview

We understand that travel plans can change. This Flexible Cancellation Policy allows you to cancel or modify your reservation with ease, subject to the conditions below.

2. Payment Terms

To complete your booking, a credit card is required as a guarantee. We will send a secure payment link to process the payment in accordance with your booking conditions.

Failure to submit payment by the due date may result in automatic cancellation of the reservation.

For your security, we’ll send a secure payment link to the email you provided and not to a phone number.

The link will come from [Rocabella Santorini Hotel & Spa S.A.] (email: [reservations@rocabellasantorin.com]) and open an encrypted (https://) payment page — we will never ask for your full card number, PINs, or account passwords by email or SMS. If you suspect fraud, contact us immediately at  [+302286110000] or [info@rocabellasantorini.com].

Antifraud Guidelines

• - Verify sender: email must be from [rocabellasantorini.com]
• - Check the URL: secure page uses HTTPS and the correct domain.  
• - We will never ask for full card number, CVV, PIN, OTP, or passwords by email/SMS.  
• - Do not install software or call back using phone numbers in suspicious messages.  
• - If in doubt, contact us directly via [+302286110000] or [info@rocabellasantorini.com].

3. Cancellation Terms

Guests may cancel their reservation up to the date mentioned at their voucher for a full refund.

Cancellations made after this date are non-refundable.

4. Modifications

Reservation modifications (e.g., changes in dates or number of guests) are allowed up to the date mentioned at their voucher and are subject to availability and rate differences.

Modifications after the date of the free cancellation will be treated as a cancellation and rebooking, and the original payment is non-refundable.

5. No-Shows & Early Departures

No-shows and early departures are non-refundable. The full amount of the reservation will be charged.

6. Travel Insurance Recommendation

We recommend that guests consider purchasing travel insurance to protect against last-minute changes or unforeseen circumstances.

We recommend that guests consider purchasing travel insurance to protect against last-minute changes or unforeseen circumstances.

6. Acknowledgment

By completing a reservation, guests confirm that they have read and agreed to the terms of this Flexible Cancellation Policy.

Payment:

No payment is required before the free cancellation period expires.

Once the free cancellation period ends, a payment link will be sent to you. You must use this link to complete the payment in order to confirm your reservation.
Please note: the hotel reserves the right to cancel your booking without notice if payment is not completed as instructed.
We strongly encourage you to carefully read the hotel's cancellation policy outlined below.

Τα σχόλια είναι απενεργοποιημένα.

Foods & Tastes:

Going out:

Shopping: