• 24-hour Reception /front desk

Policies

Cancellation

Reservation might be cancelled or modified up to 7 days for Low Season, 14 days for Middle Season and 21 days prior to arrival for High and Peak Season without incurring any penalty fees.

Any cancellation made 6 days in low season, 13 days in middle season, 20 days in high and peak season or later prior to arrival will incur a 50% fee of the total stay as a cancellation penalty.

Any cancellation made 24 hours prior to arrival, results in 100% of the stay

No show or departure prior to the scheduled date results in 100% charge of the stay

Cancellation fees might be arranged as Credit for future stays by contacting the Hotel.

Rates are valid at the time of Reservation. Rates are revised periodically at the Hotel's discretion.

Important notice: A reservation is considered cancelled only when the Hotel receives the cancellation through Webhotelier. Changes to any bookings must be made in writing. No amendments are guaranteed until written confirmation is provided by the hotel. Rate variations may apply, depending on the nature of the change. Additional policies and fees may apply when booking more than 3 rooms as this will be considered a group booking.

Payment:

50% of the reservation cost will be charged to the Credit Card provided (or to the payment form provided) 7 days in Low Season, 14 days in Middle Season and 21 days in High and Peak Season prior to the scheduled arrival date.

Remaining balance to be settled upon check-in. 

The Hotel reserves the right to preauthorize cards provided for payment.

*Important Information: Kindly note that if the case of any type of prepayment, you are obliged by Hotel policy to present to the Front Desk on check-in, the Credit Card used, along with your ID or passport for verification. The credit card used must be under the name of one of the residents. Otherwise, your credit card won't be accepted.

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