Castello City Hotel in Heraklion, Crete, Greece

Open throughout the year, the friendly and elegant Castello City Hotel is the ideal choice for the visitor to the city of Heraklion.

The hotel is situated by the ancient “Pantoktator” Gate and offers lovely views of the sea, the old city, and the famous Venetian walls. Close to the commercial and historical center of the town, next to the bus and taxi stations, and with easy access to and from the airport and port, it is the ideal base for both tourists and business travelers.



The hotel has recently come under new management, and a renovation program has been completed(March 2014). Our renovated guest rooms face the old city of Heraklion and some boast magnificent sea views.

All rooms are spacious and have soundproof windows, and all include a balcony or terrace, bathtub or shower, toiletries, self-controlled A/C, TV, mini-fridge, in-room safety deposit box and Wi-Fi- all free of charge. Open-plan family rooms are also available with special discounts for children.

Early check in and late check out service (till 14.00), free of charge (upon availability).

Breakfast in Greek buffet style will be offered with amazing view to the sea.

To accompany their breakfast, guests will be served coffee or tea of their choice. For those who arrive early in the morning a complimentary breakfast will be served at no extra cost.

Our brand-new bar-lounge café and à la carte restaurant ‘The Fifth Floor’ is open mornings, evenings and nights, providing stunning views of the sea, the Venetian walls and the old city, offering exclusive services for hotel guests.

At night guests can enjoy a complimentary drink or choose a candlelit dinner of local dishes and pastries prepared by our chef in the Greek tradition, while relaxing to the sounds of chill-out music, taking in the views from ‘The Fifth Floor’.

Room service is also available at certain hours.

Our 24-hour reception staff can arrange tailor-made services to suit your needs, such as excursions and car, motorbike or bicycle rentals.

A 24-hour private indoor parking is included at no extra charge, just a step away from the hotel.

• 24-hour Reception /front desk

Policies

Cancellation

Ακυρώσεις γίνονται δεκτές 48 ώρες πριν την άφιξη χωρίς επιβάρυνση. Σε περίπτωση καθυστερημένης ακύρωσης ή μη εμφάνισης χωρίς ειδοποίηση θα υπάρξει επιβάρυνση 100% του συνολικού ποσού της κράτησης.

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